Contact the propel team
We can help you with:
Your E-Bike Search
Our matchmakers are standing by to save you time & money in your search for the perfect eBike.
Test Rides
Schedule a visit in NYC, Delaware or LA so we can prep the right eBikes and ride along with you. Click here to schedule a test ride
Customer Support
If you live far away, just get in touch and we’ll help you remotely. If you live nearby, please schedule an appointment to bring your eBike in. Click here to get support.
Need help? Just give us a call 646.736.7716
Our Locations
Note: Although we keep regular hours and you can usually drop by, we ask that you make an appointment in order to provide the best possible experience.
Brooklyn, NY
Directions | Test Ride| Service
By Bike
We’re located right on the Brooklyn Greenway (14-mile bike path) with the Williamsburg Bridge to the east and the Brooklyn & Manhattan bridges to the west. It’s only right that it be easy to get to us by bike.
By Public Transportation
Several buses stop right outside or within a few blocks: B57, B69, B54, and B62. There are also many subways within a 15 – 20 min. walking distance: G, A, C, B, Q, R, F, 2, 3, 4, and 5. Given the frequent service work and delays, we recommend using Google Maps to find your best public transit directions.
By Car
We’re only a block away from the BQE, located between the Brooklyn & Manhattan bridges to the west, and the Williamsburg bridge to the east. Parking right outside or around the corner is hit or miss, although there are usually spots available nearby beneath the BQE.
By Plane
We’re very proud that people sometimes fly to us since we have the largest selection of high-quality e-bikes available for test rides in the US. It typically takes 20 – 40 min. to drive from LaGuardia Airport, and 30 min. – 1 hr. to drive from Newark or JFK.
Long Beach, CA
Directions | Test Ride | Service
How To Get To Our California Store
We’re located in the heart of Long Beach in the city’s historic Zaferia district. If you’re looking for things to do before or after your appointment, make sure to check out this handy directory of the wide array of businesses nearby.
By Bike
If you’re headed from the north or south, we recommend using the bike lane on Obispo Avenue. Anaheim Street can also be crossed safely at the traffic lights on Obispo Avenue or Temple Avenue, you can then use 14th Street to ride to the showroom. (We do not recommend riding your bike on Anaheim Street.)
By Public Transportation
Several buses stop right outside or within a few blocks. There’s also a Blue Line Metro train station just a couple miles away. We recommend using Google Maps to find your best public transit directions.
By Car
We’re located just off Anaheim Street on Orizaba Avenue. Parking is available right in front, as well as around Orizaba Park down the street. When parking, please be mindful of street sweeping hours.
By Plane
We’re a 10 minute drive from Long Beach Airport, and it takes about 30 min to an hour to drive from LAX, Ontario or John Wayne Airport.
Wilmington, DE
Directions | Test Ride | Service
How to get to our Delaware location
By Car
We’re located just off Maryland Avenue on Germay Dr (look for the warehouse on your right). There’s plenty of parking available on the grounds. We're not too far off I95 so it's pretty convenient if you're passing through.
By Bike
We’re located just off Maryland Avenue on Germay Dr (look for the warehouse on your right). You can bring your bike inside. We're also about a mile off the East Coast Greenway which is nice.
By Public Transportation
If you’re headed to us by train, we’re only about a mile from the Wilmington Amtrak station. We recommend using Google Maps to find your best public transit directions.
By Air
There's a small airport in Wilminton with access to a few airports. The next closest airports are Philadelphia and Baltimore, both of which are less than an hour away.
What we're all about
Propel is an eBike retailer based in the US, with stores in NY, CA, and DE, although we work with people all over the country. Propel grew out of the recognition that eBikes hold the potential to transform transportation as we know it. We’ve dedicated ourselves to bringing that transformation about since our founding in 2011. We’re pioneering a new industry standard that all the electric bikes we sell must meet, educating legislators so eBike riders will be treated fairly under the law, and guiding consumers away from expensive pitfalls towards their perfect eBike match.
Our Brand Partners
We are proud to partner with who we believe to be some of the best eBike brands in the world.
Talk to an eBike matchmaker
Experience why Matchmaker is a real job title at Propel. Speak with one today to get matched with a bike you will LOVE!
Get in touch Book a Test Ride Ask for a Service
Our Locations
NYC Service & Showroom: 134 Flushing Ave, Brooklyn, NY 11205 East Coast Distribution & Showroom: 22 Germay Dr, Wilmington, DE 19804 West Coast Service, Distribution & Showroom: 1351 Orizaba Ave, Long Beach, CA, 90804 Note: Although we keep regular hours and you can usually drop by, we ask that you make an appointment in order to provide the best possible experience.
Brooklyn, NY
Directions | Test Ride| Service
By Bike
We’re located right on the Brooklyn Greenway (14-mile bike path) with the Williamsburg Bridge to the east and the Brooklyn & Manhattan bridges to the west. It’s only right that it be easy to get to us by bike.
By Public Transportation
Several buses stop right outside or within a few blocks: B57, B69, B54, and B62. There are also many subways within a 15 – 20 min. walking distance: G, A, C, B, Q, R, F, 2, 3, 4, and 5. Given the frequent service work and delays, we recommend using Google Maps to find your best public transit directions.
By Car
We’re only a block away from the BQE, located between the Brooklyn & Manhattan bridges to the west, and the Williamsburg bridge to the east. Parking right outside or around the corner is hit or miss, although there are usually spots available nearby beneath the BQE.
By Plane
We’re very proud that people sometimes fly to us since we have the largest selection of high-quality e-bikes available for test rides in the US. It typically takes 20 – 40 min. to drive from LaGuardia Airport, and 30 min. – 1 hr. to drive from Newark or JFK.
Contact us: +1 718-643-4542
Long Beach, CA
Directions | Test Ride | Service
How To Get To Our California Store
We’re located in the heart of Long Beach in the city’s historic Zaferia district. If you’re looking for things to do before or after your appointment, make sure to check out this handy directory of the wide array of businesses nearby.
By Bike
If you’re headed from the north or south, we recommend using the bike lane on Obispo Avenue. Anaheim Street can also be crossed safely at the traffic lights on Obispo Avenue or Temple Avenue, you can then use 14th Street to ride to the showroom. (We do not recommend riding your bike on Anaheim Street.)
By Public Transportation
Several buses stop right outside or within a few blocks. There’s also a Blue Line Metro train station just a couple miles away. We recommend using Google Maps to find your best public transit directions.
By Car
We’re located just off Anaheim Street on Orizaba Avenue. Parking is available right in front, as well as around Orizaba Park down the street. When parking, please be mindful of street sweeping hours.
By Plane
We’re a 10 minute drive from Long Beach Airport, and it takes about 30 min to an hour to drive from LAX, Ontario or John Wayne Airport.
Contact us: +1 562-263-3067
Wilmington, DE
Directions | Test Ride | Service
How to get to our Delaware location
By Car
We’re located just off Maryland Avenue on Germay Dr (look for the warehouse on your right). There’s plenty of parking available on the grounds. We're not too far off I95 so it's pretty convenient if you're passing through.
By Bike
We’re located just off Maryland Avenue on Germay Dr (look for the warehouse on your right). You can bring your bike inside. We're also about a mile off the East Coast Greenway which is nice.
By Public Transportation
If you’re headed to us by train, we’re only about a mile from the Wilmington Amtrak station. We recommend using Google Maps to find your best public transit directions.
By Air
There's a small airport in Wilminton with access to a few airports. The next closest airports are Philadelphia and Baltimore, both of which are less than an hour away.
Contact us: +1 302-232-8765
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Propel is a Veteran Owned Business
Propel is a certified Service Disabled Veteran Owned Business, owned and operated by Chris Nolte, an Iraq War veteran. Chris served in Iraq and Kuwait from 2002-2003 and retired in 2005.
More of Propel’s history >
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